Quality compliance department was established in May. 2014 to cover all quality issues within SITCO organization. As new guide and regulations, quality is cornerstone in all agents’ company which works with pharmaceuticals and human consumed products. From this side, SITCO Pharma was deciding to choose this way to be a pioneer in Saudi Market and we choose WHO guidelines, EU guidelines, FDA regulations, ICH guidelines and ASHP policy and procedure to be followed in all our operations.

Quality compliance was started with innovation of applying plan which rolled according to FOCUS PDCA concept. This concept mean:

F = find an opportunity.

O = organize the team.

C = clarify the process.

U = understand the operations.

S = start the plan.

P = plan.

D = do.

C = check.

A = act.